28/05/2025
Close ups of the Croydon NHS campaign portraits & their words 💙
As part of the Kindness Matters initiative, which aims to tackle the increasing cases of violence and aggression that staff face, this is the story from another one of the Consultant Neurologists, Dr Arani:
“Despite trying to keep calm and answering the patient’s questions, she started shouting and became very aggressive,
“I had to go out of the room to ask one of the healthcare assistants to help support me and wondered whether I needed to call security because of the verbal abuse.”
It’s important that whether you’re receiving care at one of our services, or visiting and supporting a loved one, we remember to to extend kindness, empathy, and respect to everyone so that together we can create a community where everyone feels welcomed and supported.