05/29/2026
Let's talk all about your initial visit to the clinic today! We want to ensure your first visit and every visit after is wonderful! We try to go above and beyond for each client.
๐ Booking - First we need to book your assessment or first massage: if it is your first Physio or Acupuncture appointment make sure it is booked as a New Assessment and not a treatment. Don't worry, all new assessments also receive their first treatment. The new assessment appointment ensures you have enough time with your therapist. Your first massage can be booked for the length you feel most comfortable with - 30, 45, 60 or 90 minute massage!
๐ Intake form - now that your appointment is booked the next step is our intake form! You will get one of these emailed to you whenever you are doing a new service at our clinic. Each service has different intake questions, so please make sure you complete each form that our system sends you. These forms are to give your therapist all of the information they need of your medical history, purpose for seeking therapy, and any goals you may have.
๐ Check in with the front desk - Our front desk staff is amazing and will guide you through any other steps you may need to take before seeing your therapist. This is a great chance to add any insurance you might have so our receptionists can take care of that for you.
๐ The assessment - Your therapist will go over your intake form with you and discuss the reason for your visit. They will then fully assess your pain or injury, determining any underlying causes. They will provide education on their findings and provide recommendations for home.
๐ Treatment plan - You and your therapist will then discuss a treatment plan based on your needs and goals. You will also get your first hands on manual treatment.
๐ Pre-book - As you are leaving, we recommend that you pre-book your next appointment with our lovely front desk staff, to ensure that we fully get to the bottom of your pain/injury.
Book your first visit today:
๐ (613) 672-2200
๐ฅ๏ธ www.inertiaphysio.ca
โ๏ธ[email protected]