23/06/2026
What do a wedding photographer and Jet2 have in common?
I'm about to tell you.
Last week, my family and I were in Menorca. We are a large family of six, and this trip was a massive milestone, it was the first time our youngest three had ever flown.
To be completely honest, I have been putting off taking them abroad for the best part of 10 years. Our family includes twins and a child with autism, and I just always felt that a trip like this would be too much for us to handle. I worried my child with autism wouldn't be able to cope with the sensory overload. Throwing twins into the mix, alongside our almost 17-year-old (who is an absolutely amazing kid but who I often feel desperately needs more of our time and attention) the mum-guilt was so real. I was terrified the whole thing would just be a massive stress. But I knew it was an experience I desperately wanted them to have.
Recently, I had a really good couple of weeks at work with lots of unexpected and expected bookings coming in. I took that as my sign, used the money, and booked us all to fly via Jet2 to Menorca. I chose a private villa because it was the best option for our family's specific needs; it meant I could completely control the environment we were in.
And that brings me back to what I have in common with Jet2.
From the exact moment I made that booking, Jet2 looked after us. Nothing was too much trouble. When I contacted them about assisted travel for my son, they were polite, helpful, and incredibly informative. The moment we got to the airport, the Jet2 reps couldn't have done any more for us as a family than they did. They were smiley, happy, well-informed, willing to help, and natural problem solvers. I have never flown with a friendlier airline, or one more generous with their baggage allowance (which was a massive, welcome break for a family of six!). They took the stress out of a situation I had spent a decade dreading.
I am making this connection because, obviously on a much smaller scale, I run my photography business in the exact same way.
When couples book me for their wedding, they aren’t just booking someone to turn up and click a button. They are booking someone to look after them from day one. I want to be that friendly, well-informed, problem-solving presence. Whether you’re camera-shy, feeling overwhelmed by your timeline, or worried about how the day will flow, nothing is too much trouble. I’m there to take the stress away so you can just enjoy the experience.
Based in Hertfordshire, but always ready to bring that Jet2-level of care and standard to your wedding day (whether local or destination!). ✈️📸
What’s the best customer service experience you’ve ever had? Let me know below!
