03/03/2026
We absolutely love shopping at ...but more than that... we love the friends that we've made over the years visiting the store in NYC. There are a lot of great people who work with Adorama --- two of whom were also born in our homeland, Guyana. However, two of our favourite Adorama-ers are .carrion_ and These guys epitomise what excellent customer service is.
We pre-ordered the ZR when it was announced back in early September 2025. The fact that the ZR was scheduled to begin shipping late October coincided perfectly with a NYC Photography Workshop that we were scheduled to attend --- everything was lining up well.
However, due to a technical mix-up with our bank card, our pre-ordered ZR Body was sold a few hours before we arrived to pick it up at the NYC Store. It was sold to a very 'Iucky' walk-in customer --- mind you, at this time the ZR was backordered like crazy and no stores had any in stock. We almost melted in our shoes when Will ran the system and found that the camera had been sold --- we were in the USA for a few days, and Adorama wasn't scheduled to receive a next batch of ZRs from Nikon before we were scheduled to leave the country.
Will recognized our frustration and reassured us that they'd do all they could to help us out. He was determined that we were going to return to Guyana with the Nikon ZR. He encouraged us to hang around the store while he worked his magic --- we agreed. While Will did his thing, Eric from the Used Department was very empathetic and accommodating. He took the time to inspect our Nikon Z8 that we took to trade-in for the ZR.
Not only did Eric give us an excellent value for the Z8 body, but he threw in 'a lil something extra' for the inconvenience. Before long, Will returned with a bright enthusiastic smile on his face --- we don't know who he called or what he said --- but Will saved the day! As he promised, the following day we returned to the Adorama NYC Store and traded in our Nikon Z8 for our very first, spanking-brand-new, Nikon ZR Body. Thanks to the great folks at Adorama NYC!
π₯ on ZR
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