26/09/2022
Don't buy any product from Boat. Very very bad experience on my first purchase itself
Worst experience with boat for my first purchase itself. None of the customer care representatives are polite. Pankaj was very roud. Couldn't deliver my product on time and boat will not cancel the order and give a refund. I will not recommend this company to anybody. This was a gift for a friend, which was perfect while check out, but the next day the delivery date got delayed to one more day. So i cannot accept this order and this was company fault. So, i request for a refund, which they refused. I wrote atleast 5 complaints through email and called 8 timea to customer service and 3 times in chat. Each time they told me, their representative will call me back, but that never happened for last 6 days. If the begining is like this, these people will never replace any item or what will happen like 1 year warrenty? They will find reasons to avoid it anyhow. Never purchase any item from boat. It's an Indian company, but they are behaving to their customers like enemies.
Share as much as you can, let our friends before falling in cheating.
Can get similer products from other companies even in lower price.