06/24/2026
Over the last four years, Austin & Austin Photography has grown in ways I never could have imagined. When I first stepped into the world of volume photography, I was learning everything as I went. What started as a small opportunity quickly grew into serving schools, sports leagues, families, and communities across our area. While I am incredibly grateful for that growth, the truth is that I was building the plane while flying it.
Over the past 4 years, I have also faced some of the most difficult personal challenges of my life. As a result, there have been times when communication and turnaround times have not met the standard that I expect from myself or that you deserve from me. For that, I sincerely apologize.
I am aware of the frustrations some clients have experienced, and I take full responsibility for them. While there were circumstances behind the scenes that contributed to those struggles, I never want those circumstances to become excuses.
To those who have shown patience, grace, encouragement, and continued support during this season, thank you. Your kindness has meant more than you know.
The challenges of the last year have also given me an opportunity to step back, evaluate every part of this business, and build something stronger. I’ve spent countless hours reviewing systems, workflows, communication processes, and the overall client experience. Because of that, exciting changes are ahead.
Over the coming months, you’ll begin to see significant improvements in communication, organization, and turnaround times as I prep for the upcoming school season. You’ll also see the beginning of a new chapter for this company, including a full rebrand and name change that better reflects where I am today and where this business is headed in the future. While the name may change, the heart behind this business never will.
I am deeply grateful for every family, athlete, student, coach, teacher, administrator, and client who has trusted me to capture important moments over the years. It is a privilege I never take for granted.Thank you for continuing to support this small business through the highs, the lows, and everything in between. I am incredibly excited for what comes next, and I can’t wait to share it with you.
With extreme gratitude,
Taylor