02/19/2026
"We’re proud to recognize two of our photography associates, Connor and Jay, with a Customer Care Award for going above and beyond in representing our company.
While working in the lobby of Chocolate World, they encountered a very special and emotional moment. A family had the opportunity to meet a service puppy named in honor of a beloved family member. It was a powerful gathering filled with stories, memories, and more than a few tears.
After learning the meaning behind the moment, Connor and Jay didn’t hesitate to step in and help capture it. They generously offered the family complimentary prints so they could take those memories home.
Sometimes the most important thing we capture isn’t just the photo. It's the moment that truly matters.
Thank you, Connor and Jay!" ~ Seth Hollinger - Director of Business Operations