09/11/2026
💥LONG POST💥
Hey clients!
I normally don't address client disputes publicly, but I feel the need to clarify something.
When a client has concerns about their gallery, I take those concerns seriously. I communicate with them, review the images, make corrections when appropriate, and do my best to resolve the situation professionally.
Recently, I did exactly that. I delivered a gallery approximately four weeks after a wedding, and when concerns were raised about certain images and turnaround time, I communicated with the bride about those concerns and was actively working on correcting said images along with additional re-editing and rushed editing!
Unfortunately, unfinished/un-edited images were subsequently shared publicly in a way that I feel did not accurately represent the final work I delivered or the efforts I was making to resolve the concerns.
I want my clients to know that I stand behind my work, but I also believe in treating people respectfully. Constructive criticism is ALWAYS welcome. Harassment, intimidation, repeated demands, and publicly misrepresenting my work are not.
I am a small business owner who genuinely cares about the memories I capture for my clients. I will continue to learn, improve, communicate honestly, and stand behind the work I provide.
I am also a mother, daughter, sister, and friend. My family and personal responsibilities are important to me, and occasionally life circumstances can affect my availability or turnaround time seeing as how this is not my full time job. When that happens, I believe in communicating with my clients and doing everything I can to still provide them with the best service possible.
My personal circumstances are just that — personal. I respectfully ask that my private life and family not be discussed, speculated about, or used as a subject of public social-media posts. That is a boundary I take seriously and will not tolerate being crossed.
Moving forward, I will also be requiring a signed contract covering the expectations and responsibilities of both myself and my clients before accepting any large shoot, including but not limited to weddings, large parties, and gatherings of more than 50 people.
Thank you to everyone who continues to support my business and trust me with such important moments while being patient and understanding! This really is something I love to do and plan on doing as long as I’m able! You guys are the reason I’m able to learn and grow as an independent artist… for that I’m forever thankful!🤍📸
Miranda Walton🖤